Shipping Policy

DATE OF LAST UPDATE: 31 March 2021

New Zealand Shipping Policy

We will process all orders within 3 business days.

The shipping charges will be calculated and displayed at checkout.

The estimated delivery time is five business days after we have processed the order.

You will receive an email with a tracking number soon after despatch.

Loss or Damage

Lanoguard NZ Ltd is not responsible for any products lost or damaged during shipping. Please contact our support team on if your order is damaged.  Please save all packing material and damaged products before filing a claim.

International Shipping

Lanoguard NZ Ltd does not ship internationally.

If you have any questions about shipping, please contact us by e-mail at or by mail using the details provided below:

Lanoguard NZ Ltd
Customer Support
Duberly Vincent Associates Ltd
Flat 7a, 331 Rosedale Road
Albany 0632

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